# Telephone interpreting

- Link: https://aftraduction.fr/en/telephone-interpretation-services/
- Published: 2025-07-29T07:47:43+02:00
- Author: AFTraduction

**Line open** · 24/7

# Telephone interpreting

## A professional interpreter on the line _within minutes_.

Businesses, public bodies, hospitals and individuals: reach a professional interpreter
24/7, in the nearly 200 languages and dialects covered by our network. The responsiveness
of a platform, the rigour of a translation agency run by an expert translator sworn
before the Court of Appeal of Dijon (written translation, English and Arabic), and
the trust of a service rated 5.0/5 from 92 Google reviews.

[Request a quote ](https://aftraduction.fr/en/free-quote/?service=telephone)

 Call us +33 1 84 74 56 56

 * 5  min
 * to reach an interpreter, on average
 * 24 /7
 * nights, weekends and public holidays included
 *  nearly 200
 * languages and dialects covered by our network
 *  over 800
 * linguists, more than 150 of them sworn
 * 5.0 /5
 * [92 Google reviews](https://www.google.com/maps/place//data=!4m7!3m6!1s0x56c548b47809555:0x9ad3c0051b507da!8m2!3d48.8655269!4d2.4439645!9m1!1b1)

Definition

## What is telephone interpreting?

Telephone interpreting, also called telephone interpretation or over-the-phone interpreting,
is a service that lets two people who speak different languages communicate in real
time, by phone, through a professional interpreter who interprets the conversation
live.

No travel, no installation, no appointment: you call, we identify your language 
and your need, then you are connected with an interpreter in about 5 minutes on 
average. It is the fastest and most flexible way to overcome a language barrier,
at any hour of the day or night.

Would you rather have your switchboard greeting or IVR menus recorded in several
languages? See our [voice-over services for phone systems and IVR](https://aftraduction.fr/en/voice-over-services/).

Within minutes

## How does it work?

Telephone interpreting works in four steps: you call our switchboard, we identify
your language and your need, we choose a specialised interpreter, then you speak
through them live, within minutes, with no travel and no appointment.

 1.   01
 2.  
     ### You call
     
 3.  A single number, available 24/7: nights, weekends and public holidays included.
 4.   02
 5.  
     ### We assess your need
     
 6.  Language, field and level of urgency: in a few words, we identify the interpreter
     you need.
 7.   03
 8.  
     ### We choose the interpreter
     
 9.  A professional who specialises in your field (medical, legal, social) and in your
     language.
 10.  04
 11. 
     ### You are on the line
     
 12. The interpreter interprets live, for both sides of the call, in complete confidentiality.

On demand

Call whenever you need to: an interpreter on the line in about 5 minutes on average,
day or night.

By appointment

For a scheduled session (a medical appointment, a notarial signing), you can also
book a slot in advance.

No travel. No installation. No appointment.

 Call us +33 1 84 74 56 56 · 24/7

Sectors

## Areas of application for telephone interpreting

AFTraduction’s telephone interpreting service works wherever clear communication
matters, often under pressure and always with precision.

### Health and medical

In medicine, precise communication can make the difference between life and death.
Our specialised medical interpreters support:

 1. Remote medical consultations
 2. Hospital emergencies
 3. Treatment follow-up for non-French-speaking patients
 4. Communication between healthcare staff and patients’ families

### Administration and public services

Telephone interpreting makes dealing with public bodies easier for people who do
not speak the local language. This includes:

 1. Dealings with immigration services
 2. Complex administrative procedures
 3. Exchanges with social services
 4. Communication with local authorities

### Asylum and immigration procedures

In these often stressful, high-stakes situations, our interpreters ensure clear 
and precise communication, essential for:

 1. Asylum interviews
 2. Immigration procedures
 3. Meetings with immigration lawyers
 4. Immigration court hearings

### Legal sector

In legal matters, precision comes first. Our legal interpreters work on:

 1. Consultations with lawyers
 2. Remote depositions and witness statements
 3. Court proceedings that require an interpreter
 4. International contract negotiations

### Business

In international business, telephone interpreting supports:

 1. International commercial negotiations
 2. Multilingual business meetings
 3. Customer service for international clients
 4. Multilingual training sessions and webinars

### Tourism and hospitality

Welcoming international guests requires smooth communication in several languages.
Our interpreters support tourism professionals with:

 1. Concierge assistance for foreign guests
 2. Bookings and complex requests by phone
 3. Multilingual complaint handling
 4. Assistance for travellers in an emergency

The agency

## Why choose AFTraduction for telephone interpreting?

AFTraduction makes a point of combining linguistic excellence with reliability. 
Here is what makes the difference when you entrust your multilingual conversations
to our interpreters.

 **Line open** · 24/7

 1.  
     ### Exacting quality
     
 2.  Our interpreters are carefully selected, assessed and trained on an ongoing basis.
     You get a standard that matches the most sensitive situations, from medical to
     legal.
 3.   Native, specialised translators and interpreters
 4.  
     ### Always available
     
 5.  Language needs keep no office hours. Our service runs 24/7: a medical emergency
     in the middle of the night, a non-French-speaking patient admitted to the emergency
     department, a critical call abroad. An interpreter steps in without delay.
 6.   Line open 24/7 · Montreuil offices Monday to Friday, 9 am to 6 pm
 7.  
     ### Wide-ranging expertise
     
 8.  Beyond the language, our interpreters know how your sector works: health, administration,
     asylum, legal, business. They convey meaning and context, not just words.
 9.   Over 150 sworn translators and interpreters in the network
 10. 
     ### Reliable phone technology
     
 11. Professional-grade telephone infrastructure: clear sound, a stable connection,
     no dropouts. It matters when every word counts, in a medical consultation as in
     legal proceedings.
 12.  One number: +33 1 84 74 56 56
 13. 
     ### Confidentiality
     
 14. All our interpreters are bound by strict confidentiality agreements and trained
     in data protection. Your conversations, whether medical, commercial or legal, 
     remain strictly private.
 15.  Website and ERP hosted in France, in compliance with the GDPR
 16. 
     ### Transparent pricing
     
 17. Fair, clear rates, with no surprises and no hidden costs. A high-end service that
     stays affordable, whatever your budget.
 18.  Free quote in about 2 hours
 19. 
     ### Flexibility and responsiveness
     
 20. Connection within minutes, with no appointment. The service adapts to your language,
     your sector and how urgent your request is.
 21.  About 5 minutes to reach an interpreter, on average
 22. 
     ### A wide choice of languages
     
 23. Nearly 200 languages and dialects, from the most widely spoken to the rarest: 
     from Mandarin to Tibetan, from Swahili to Sinhala, by way of Tamil.
 24.  Nearly 200 languages and dialects · over 800 linguists

Nearly 200 languages and dialects

## Our language expertise

A network of native interpreters, available 24/7 to bridge every language gap.

A selection of the languages our telephone interpreters work in · 67 languages and
variants

### West Africa

 *  Bambara Bamanankan
 *  Jahanka
 *  Dioula Julakan
 *  Krio
 *  Malinke Maninkakan
 *  Mandinka
 *  Fula Pulaar · Fulfulde
 *  Soninke
 *  Susu
 *  Wolof
 *  Yoruba Yorùbá

### Central and East Africa, Horn of Africa

 *  Amharic አማርኛ
 *  Lingala Lingála
 *  Oromo Afaan Oromoo
 *  Somali Soomaali
 *  Swahili Kiswahili
 *  Tigre ትግረ
 *  Tigrinya ትግርኛ

### Arabic and its dialects

 *  Arabic العربية
 *  Algerian Arabic
 *  Egyptian Arabic
 *  Hassaniya Arabic
 *  Iraqi Arabic
 *  Levantine Arabic
 *  Libyan Arabic
 *  Moroccan Arabic
 *  Sudanese Arabic
 *  Syrian Arabic
 *  Chadian Arabic
 *  Tunisian Arabic
 *  Yemeni Arabic

### Central and South Asia

 *  Bengali বাংলা
 *  Sinhala සිංහල
 *  Dari دری
 *  Hindi हिन्दी
 *  Mongolian Монгол
 *  Urdu اردو
 *  Pashto پښتو
 *  Punjabi ਪੰਜਾਬੀ
 *  Persian فارسی
 *  Sylheti
 *  Tajik Тоҷикӣ
 *  Tamil தமிழ்
 *  Tibetan བོད་སྐད་

### Europe, the Caucasus and Turkey

 *  Albanian Shqip
 *  German Deutsch
 *  English
 *  Armenian Հայերեն
 *  Azerbaijani Azərbaycanca
 *  Bosnian Bosanski
 *  Bulgarian Български
 *  Croatian Hrvatski
 *  Spanish Español
 *  Georgian ქართული
 *  Italian Italiano
 *  Kurdish Kurdî
 *  Macedonian Македонски
 *  Polish Polski
 *  Portuguese Português
 *  Romanian Română
 *  Russian Русский
 *  Serbian Српски
 *  Chechen Нохчийн
 *  Turkish Türkçe
 *  Ukrainian Українська

### East Asia and the Americas

 *  Chinese 中文
 *  Haitian Creole Kreyòl ayisyen

**Your language is not listed?** Our network covers nearly 200 languages and dialects:
call us on

+33 1 84 74 56 56

 and we will check for you.

Languages of our telephone interpreters from our ERP, as of 8 October 2026; names
in their own script from the Unicode CLDR reference. A language is not a country:
we show it in its own script, not with a flag.

Our interpreters are not just bilingual: they are cultural mediators. They pick 
up nuances, carry idioms across and handle differences in style between cultures,
for an understanding that goes well beyond words, which can be decisive in an asylum
application or a medical consultation. A medical organisation facing a language 
emergency, a company in talks with international partners, a public body serving
a multilingual population: AFTraduction helps you overcome every language barrier.

[Request a quote ](https://aftraduction.fr/en/free-quote/?service=telephone)

Confidentiality

## Confidentiality at every level of the call

An interpreted conversation brings three people together. Confidentiality rests 
on three levels: the interpreter, the agency and your data.

 1.   Level I
 2.  
     ### The interpreter
     
 3.  Professional secrecy, impartiality, neutrality: our interpreters are bound by 
     a strict code of ethics and by confidentiality agreements, and trained in data
     protection.
 4.   Level II
 5.  
     ### The agency
     
 6.  A team of about ten employees, including on phone reception, at our Montreuil 
     offices. Over 150 sworn translators and interpreters, all long-standing partners.
 7.   Level III
 8.  
     ### Your data
     
 9.  Website and ERP hosted in France, in compliance with the GDPR, over encrypted 
     connections.

Rates

## Rates and quotes

The rate depends on the language requested and the length of the call. We provide
a clear quote with no commitment, in about 2 hours.

2 h

**Free quote** · reply in about 2 hours

[Request a quote ](https://aftraduction.fr/en/free-quote/?service=telephone)

For organisations

A client area to sign your quotes online, follow your projects and pay your invoices
online.

[Client area](https://erp.aftraduction.fr/my)

## Your satisfaction, our priority

Google rating: 5.0/5 from 92 reviews. [Read the reviews on Google](https://www.google.com/maps/place//data=!4m7!3m6!1s0x56c548b47809555:0x9ad3c0051b507da!8m2!3d48.8655269!4d2.4439645!9m1!1b1)

Good to know

## Frequently asked questions

Everything you need to know before your first call.

 1. [ How it works](https://aftraduction.fr/en/telephone-interpretation-services/#faq-t-service)
 2. [ Languages and fields](https://aftraduction.fr/en/telephone-interpretation-services/#faq-t-langues)
 3. [ Confidentiality and legal framework](https://aftraduction.fr/en/telephone-interpretation-services/#faq-t-cadre)
 4. [ Rates](https://aftraduction.fr/en/telephone-interpretation-services/#faq-t-prix)

### Another question?

Call us on +33 1 84 74 56 56, 24/7, or request a free quote: reply in about 2 hours.

[Request a quote ](https://aftraduction.fr/en/free-quote/?service=telephone)

 Call us +33 1 84 74 56 56

Updated on 18 October 2026

### How it works

 How does telephone interpreting work?

You dial our number, we identify your language and what you need, then we connect
you with a professional interpreter who interprets the conversation live. No travel,
no installation, no appointment: all you need is a phone, 24/7.

 How quickly am I connected to an interpreter?

Within minutes (5 minutes on average), including at night, at weekends and on public
holidays. For a scheduled session (a medical appointment, a notarial signing), you
can also book a slot in advance.

### Languages and fields

 Which languages do you offer?

Nearly 200 languages and dialects, from the most common (English, Arabic, Spanish,
Mandarin) to the rarest, including oral languages that are seldom written. Our network
of over 800 linguists lets us cover the right dialect: a decisive point for faithful
communication.

 Which fields do you work in?

Mainly health and medico-social care, legal and court matters, administration, asylum
and immigration procedures, and business. Our interpreters know the vocabulary and
codes of each sector, from medical to legal.

### Confidentiality and legal framework

 Is telephone interpreting confidential?

Yes, entirely. Our interpreters are bound by a strict code of ethics (professional
secrecy, impartiality, neutrality) and trained in data protection. Your conversations,
whether medical, legal or commercial, remain strictly confidential.

 Are your interpreters sworn? Does interpreting have legal value?

When the situation requires it (a court, a notary’s office, a prefecture, OFII),
we bring in sworn interpreters registered with a court of appeal. AFTraduction is
run by an expert translator sworn before the Court of Appeal of Dijon (written translation,
English and Arabic).

 Why a professional interpreter rather than a bilingual relative or a machine translation
tool?

Because a sensitive conversation leaves no room for approximation. A bilingual relative
is neither trained nor impartial, and may leave out or soften an essential message;
artificial intelligence grasps neither the emotion, nor the cultural context, nor
the confidentiality stakes of a live conversation. A human interpreter ensures fidelity,
neutrality and professional secrecy.

### Rates

 How much does telephone interpreting cost?

The rate depends on the language requested and the length of the call. We provide
a clear quote with no commitment.

[Request a free quote](https://aftraduction.fr/en/free-quote/)

 **Line open** · 24/7 · 5 min on average

## Need a telephone interpreter?

+33 1 84 74 56 56

Call +33 1 84 74 56 56, 24/7: an interpreter on the line in about 5 minutes on average.
For an organisation, request a quote: reply in about 2 hours.

[Request a quote ](https://aftraduction.fr/en/free-quote/?service=telephone)

 Call us 24/7

Offices: 32 boulevard Paul Vaillant-Couturier, bâtiment B, 93100 Montreuil · Monday
to Friday, 9 am to 6 pm